At Simnani Carpet, we are committed to protecting the privacy and security of our website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with us online.
Note on Color and Size
Color accuracy may vary due to differences in monitor displays. For the most accurate representation, view our photos on a laptop or PC screen, or a newer Apple MacBook with a color-accurate screen.
All of our rugs are handmade and may have a slight variation in size, typically within 2-3 inches. For exact size information, please reach out to us.
Lead Time
Our rugs are made to order, ensuring the highest quality. With a standard lead time of 45-60+ days for production, we understand that creating the best rugs takes time. However, you can always reach out to us for updates and to inquire about expediting the production process. Our goal is to respond to you as soon as possible.
Note for Buyer
All our rugs are made by hand. Its work is often done by hand, whatever time we take to make rugs from you is sufficient for us, but sometimes due to labor health or bad weather or raw material used in rugs is not available on time or any other reason. It may take 10-20 days more than your quoted time.
Information We Collect:
- Personal Information: When you visit our website, we may collect personal information such as your name, email address, phone number, and mailing address if you choose to provide it to us voluntarily, for example, when filling out a contact form or signing up for our newsletter.
- Usage Information: We may also collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, and pages visited, to improve the user experience and analyze website traffic.
How We Use Your Information:
- Personalization: We use the information you provide to personalize your experience on our website and to tailor our content and offerings to your interests.
- Communication: We may use your contact information to respond to your inquiries, provide customer support, and send you updates about our products, promotions, and events if you have opted in to receive such communications.
- Analytics: We may use usage information to analyze website performance, monitor trends, and improve our website’s functionality and usability.
Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Third-Party Services: We may use third-party service providers, such as analytics tools or payment processors, to assist us in operating our website and conducting our business. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Cookies: Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that some parts of our website may not function properly if you disable cookies.
Your Rights: You have the right to access, update, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided below.
Changes to This Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us: If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at info@simnanicarpet.com.
Thank you for visiting Simnani Carpet’s website. Your privacy and security are important to us.